Birchly Moose by Jellycat
Birchly Moose by Jellycat
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Birchly Moose is one of life’s grazers. He’s happiest mooching his way around frost-dusted forests, with nowhere in particular to be.
He does have heaps of creative plans he’ll get around to one day. A plant-based smoothie bar, a stint in stand-up... and he’s sure he’s got an epic novel in him somewhere. Or at least an imaginatively worded haiku.
For now, he’s perfectly content to dream the days away. There’s plenty of time to grab life by the horns later!
DELIVERY
DELIVERY
Delivery arrangements:
Please note that shipping rates do not apply for event ticket items. All tickets will be emailed to you directly by our Events Team after purchase.
All parcels are sent by Royal Mail and Parcelforce and may require a signature on delivery. If for any reason an item cannot be delivered, a card will be left at the delivery address and the package will be returned to the local depot for collection or redelivery. Any items not collected within three weeks will be returned to us, and you may be liable for delivery charges.
Shipping rates:
United Kingdom
- Royal Mail 1st Class Tracked & Signed: £6.95
- Royal Mail 2nd Class Tracked & Signed: £5.95
- Free standard delivery on U.K. orders over £60.00
International
- Australia: £30
- Canada: £25
- USA: £25
Please Note: we currently only ship our Food Hall* products within the United Kingdom.
Deliveries to multiple addresses:
If you would like items sent to more than one address, please complete a separate order for each address. Please note a delivery charge will be made for each address.
*Alcohol, teas, coffee, food items including biscuits and chocolates.
RETURNS POLICY
RETURNS POLICY
Event specific T&C's apply and are detailed above.
We are happy to issue a refund for unused and unmarked goods in their original packaging. All items must be returned with the sales invoice within 28 days of the purchase date.
We will offer a full refund if the goods that we supplied to you are found to be defective in any way.
Unfortunately, we are unable to exchange items. Please return your original item for a refund and submit a new order.
Due to health and hygiene reasons. No refunds are available on pierced earrings. We also cannot accept the exchange or refund of necklace and earring sets.
Please telephone our Mail Order Department on (+44 (0) 131 555 5566) or email
shop@tryb.co.uk for further information.
All items must be returned to the address below:
The Gift Shop
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ
Please remember that the returned goods are your responsibility until they reach us. For your own protection, we recommend that you use a delivery service that offers insurance cover. Return postage will be at your own cost, unless the item is faulty.
How long does it take for refunds to be processed?
We aim to process refunds within two working days from the date of our receipt of the returned item.
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